Kawasaki Motors Corporation USA Safety Recall

On July 26, 2023, Kawasaki Motors Corporation USA issued a safety recall for all 2023 Kawasaki Ninja ZX-4RR KRT Edition bikes due to a potential alternator malfunction that could cause the engine to stall, increasing the risk of a crash.

The issue was caused by improper installation of the alternator rotor during manufacturing at the Kawasaki factory. Approximately 991 units in the US market are believed to be affected, representing one percent of the population. The recall includes all 2023 Ninja ZX-4RR KRT Edition bikes produced between January 11, 2023, and March 29, 2023. The affected VINs range from ML5ZXCS11PDA00082 to ML5ZXCS10PDA01482.

While some safety recall notices may have warning signs, Kawasaki advises that there are no known warning signs reported for this issue. If the connection between the alternator rotor and the crankshaft becomes loose, the alternator can malfunction, potentially causing the engine to stall unexpectedly.

Kawasaki Motors Corp USA has issued a Stop Sale notice to its national dealer network on July 26, 2023, for all 2023 Ninja ZX-4RR KRT Edition bikes. The company expects to provide repair information to dealers in mid-to-late August of 2023. As of August 1, 2023, Kawasaki has not yet established a timeline for notifying affected owners or a description of its remedy program for this issue.

In the Stop Sale notice, the company states that owners of eligible units will be notified to contact an authorized Kawasaki motorcycle dealership to schedule an appointment for repairs. Kawasaki apologizes for the inconvenience and assures owners that it is working diligently to resolve the problem.

In the meantime, owners can contact KMC customer service at 1-866-802-9381. They can also reach out to the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov. The NHTSA's campaign number for this recall is 23V-515.